Delivery and Tracking Information.
Due to rapid processing any changes to the order, ship to address or drop ship need to be submitted by email within one hour and before dispatch.
The domestic orders are delivered within 2-3 business days with Priority Mail and within 4 days with First Class.
Large shipments over 20lb will take between 4-7 business days for delivery with UPS Ground.
International shipments normally leave US within 2 business days and delivery will depend on the local service in your area. All domestic and international orders ship with tracking numbers. We deliver trough USPS and UPS to domestic and international destinations.
Mail forwarding services, delays and rerouting caused by the above mentioned carriers or any other third party, or unforeseen forces of nature domestic & international are not covered by this liability.
If an item is not in stock but will become available, we will order and reserve it and charge you for the whole amount of items incl. S&H.
These back ordered items will be shipped free of charge upon arrival.
If we do not charge you for the back order right away the remaining fee will be due upon item's availability. The S&H in such case will be pro rated based on initial order.
All back orders can be canceled within 30 days of original order. Some items marked with "special order" are excluded.
All orders can be modified or cancelled within one hour and submitted by email. Orders that have been already processed and are ready for dispatch will be subject to 10% surcharge of total product value upon cancelation.
Our Return Policies:
Items purchased may be returned within 30 days of receipt, for exchange
or store credit if unopened and not used.
A 20% restocking fee will apply to all returns for credit or refund.
Some items such as "special order" are not eligible for returns and credit.
Shipping Charges are non-refundable both ways.
All prices are subject to change without prior notice.